Download the Waste Connect App to a mobile device (Google Play or Apple).

To request a Bulky Item Pick-up residential account holders can either: the business day prior to your collection day. Landlords / property owners cannot request bulky item pick-up for rental property.īulky items are picked up by appointment only and must be requested before 12 p.m. *Residential rentals are considered commercial property. Residents can request a bulky item collection up to 12 times a year at no additional cost. If carts are damaged due to negligence, such as fire or abuse, a $75 fee is collected per cart.

Damaged carts are replaced at no charge if the damage is due to normal wear and tear.

If a cart is not left out or is not empty, a new request must be submitted and a $25 missed appointment fee will be assessed.

All carts must be empty and placed curbside by 7 a.m.

If you do not receive an email, removal was not scheduled, and you must resubmit the request.

A confirmation email will be sent with scheduled removal information.

For next-business-day removal, requests must be submitted prior to 12 p.m.

Requests must be scheduled for the day after your next trash collection day.

If you do not receive an email, delivery was not scheduled, and you must resubmit the request. A confirmation email will be sent with scheduled delivery information.For next-business-day delivery, requests must be submitted prior to 12 p.m.

New or additional cart requests may be scheduled at any time.To add or remove an extra cart or report a damaged or missing cart, fill out the online Cart Order Form.Īny requests for the next business day must be submitted before 12 p.m.

Download trash container